At Mominic.com, we understand how important it is for you to receive your order on time and in good condition. That’s why we offer a comprehensive shipping policy to ensure a hassle-free experience for our customers. Here are some important details you should know about our shipping policy:
Shipping Methods: We provide FREE STANDARD SHIPPING on all orders.
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We offer two types of shipping methods for our customers – FREE shipping and Standard shipping.
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Free shipping takes 15-20 business days to arrive.
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Standard shipping takes 12-15 business days to arrive.
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Please note that these estimates are based on business days and do not include weekends or public holidays.
Shipping and Delivery Estimates:
- A confirmation email with a tracking number will be sent to you once the order is authorized and verified.
- We make every effort to ship in-stock orders as soon as possible, It normally takes 1-3 business days to process your order. If items are prepared in 24 hours in your order, we will ship it in one day.
- However, there may be some situations where it may take longer to process your order.
- All shipping and delivery estimates are based on normal circumstances and are not guaranteed delivery times.
Shipping Locations:
- We offer free shipping to any address in the United States in the 60 states only.
- We also offer free worldwide shipping, but please note that shipping logistics for some countries may require additional fees. In such cases, our support team will contact you to offer alternative options.
Order Cancellation:
- If you wish to cancel your order, you may request a cancellation at any time before your order is shipped.
- Please contact our support team at support@mominic.com to initiate the cancellation process.
- If your order has not been shipped yet, we will provide a full refund to the original form of payment used to place the order.
- If your order has already been shipped, we cannot cancel it. In such cases, you will need to wait for the package to arrive and contact our support team to request a return.
- Please ensure that the item is brand new and in its original packaging. You will be responsible for paying for the shipping costs associated with returning the item to us.
Important Notes:
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The shipping time mentioned above refers to the estimated time of business days that the shipment will take after an order has been shipped.
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We are not responsible for any failures or delays in delivery resulting from any force mature event, such as natural disaster, bad weather, war, customs issues, or any other event beyond our direct control.
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For most of the countries, our customers do not need to pay import fees, duties, or VAT (Valued Additional Tax). However, for some limited countries (especially for some European countries such as Germany, Italy, UK, and Canada, etc.) may need to pay duties or VAT according to your countries’ levying rules.
We hope this shipping policy provides you with all the information you need to make an informed purchase at Mominic.com. If you have any further questions or concerns, please do not hesitate to contact us.